Cancellation / Return Policy
All returns must be pre-authorized and comply with the following terms and conditions:
- Products must be free of damage and in original condition.
- Products must be still in packaged original boxes, shrink wrapped and palletized.
- You are responsible for paying the cost of freight on all returned products.
- There is a 35% restocking fee on all items.
- In many cases, we absorb all or part of the cost for outgoing shipping freight. Please be advised that the full cost of the original outbound freight cost will be deducted from your refund should you decide to return any products. We will notify you of this amount in advance of finalizing your return.
- The cost of shipping freight for replacement products will be charged in full.
- Order cancellations are reviewed on a case by case basis and must be requested within 12 hours from the time you made your purchase. We are unable to cancel orders that have already been sent to our warehouse for fulfillment. In the event that your cancellation request is approved, a 10% cancellation fee will be assessed from the total cost of the order.
- All return requests must be submitted within 30 days of receipt of order
Color Disclaimer: Colors may appear different on certain browsers and colors may not be accurate and textures may not be properly visualized as a result of photographic, Internet & computer inaccuracies and many other factors beyond our control. Therefore, we cannot guarantee that the product colors you see displayed on this site are perfectly accurate.